8: Human-centered Design (HCD) Measurement Operations Guide
How do you measure happiness? Or experience? Or an entire economy? Find out using the HCD Measurement Guides. Using a generalists' tool, the compiled indicator, the Measurement Guides teach you how to craft and capture meaningful, dimensional measurements for the customer, business, or civil problems you take on.
The HCD Measurement Operations Guide leads you through the "how" of developing measurement tools for these big ideas, so that you can see not just the individual KPIs of your field, but its impact and value.
This print version of the free, online HCD Measurement Operations Guide gives you all the content of the online guide with the advantages of print! Fold this version up in your bag, take notes, through it in the back of the car—whatever you want!